Reference

How badak117 Handles Your Personal Data

Your account information — from your registered email to your DANA, OVO, or GoPay wallet details — is handled with care and kept only for what we actually need it for.

Data collected only when neededLocal wallet details protectedYour access request answeredCookies explained clearlyContact path always open
badak117 How badak117 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures at the account and transaction level — encrypted connections for all data transfers, session tokens that expire after inactivity, and OTP verification tied to your registered mobile number when you log in from a new device. Your DANA, OVO, or GoPay wallet details are passed directly to the payment processor and are not stored on our servers in full. Data we hold is kept only as long as necessary for account operation or legal obligations in your eligible region.

Encrypted Data Transfer

All data moving between your device and our platform travels over encrypted connections. This applies to login, wallet linking, and account form submissions.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see which sections get used most. You can adjust cookie preferences in your browser settings at any time.

Account Security Steps

New device logins trigger an OTP to your registered number. You can review active sessions in account settings and end any session you do not recognise.

Data Retention Period

Account records are retained while your account is active and for the period required by applicable rules in eligible regions. Closed accounts have data removed on the applicable schedule.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete specific records, or raise a concern about how your information has been used, our support team handles privacy requests directly. You do not need a lawyer or a formal letter — just reach out through any of the channels below with your registered account email, and we will confirm receipt and next steps.

Live Chat Start a chat session from any page while logged into your account. Mention your privacy request in the first message so the agent routes it correctly.
Email Support Send your data request or privacy concern to our support address. Include your registered email so we can verify your identity before acting on the request.
Account Help Centre Log in and open the Help section under account settings. The privacy request form there submits directly to the team managing data access and deletion.

Common Questions About Your Privacy

These are the questions we get most often about how we handle your data. If your question is not here, our support team can answer it through live chat or email — just have your registered account email ready so we can verify your identity before discussing account-specific details.

We collect your name, email address, registered mobile number, and the wallet you link — DANA, OVO, or GoPay. Device session data is also logged for security purposes.

Yes. Submit a deletion request via live chat or the account Help Centre form. We process it in line with applicable rules for your eligible region, which may require retaining certain transaction records.

We share only what payment processors like DANA, OVO, and GoPay need to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.

Log in and use the privacy request form in the Help section, or email support with your registered account email. We verify your identity first, then provide a summary of your stored data.

Session cookies keep your login active. Analytics cookies show us which parts of the lobby you visit. You control non-essential cookies through your browser settings; removing session cookies will log you out.

Your active profile data is deactivated immediately on closure. Transaction and identity records are retained for the period required by applicable rules in eligible regions, then removed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.